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Anti-corruption video

This website is aimed at providing you information you need to know about the Ombudsman Commission of Papua New Guinea and to help you in your dealings with the organization.

With the continuous changes to modern technology, the Ombudsman Commission is determined to take advantage of the new technological developments in providing an efficient and effective service to the people of PNG and at the same time keep the people informed on its roles and functions.

This website brings to you the Mission and Vision of the organization, its history and purpose, how to make a complaint, relevant laws, OC news and answers some of the most frequently asked questions about the Commission.

  Chief Ombudsman Rigo A. Lua; OBE


Rigo Lua is the Chief Ombudsman of Papua New Guinea. Mr Lua was appointed the Chief Ombudsman on 20 June 2013 by the Ombudsman Appointments Committee. 

Chief Ombudsman Lua comes from Kapari village in the Abau District of Central Province. He holds a Bachelor of Laws Degree from the University of Papua New Guinea which he attained in 1983 and was admitted to the bar the following year after graduating from the Legal Training Institute.

He began work as a lawyer with Warner Shand Lawyers in 1985 and in 1987 took up a teaching post at the Institute of Public Administration (ADCOL). In 1991, he joined the Public Services Commission’s Investigation Branch and worked his way up to be the Director of the branch and later became Secretary of the Commission before becoming a Commissioner in 2004 and Chairman in 2006. Mr Lua’s appointment as Chairman of PSC expired on 10 October 2012 and was appointed to act until his appointment as Chief Ombudsman in June 2013.

Mr Lua is a Christian who has his own ministry called Agape Full Gospel Ministry.

Ombudsman Phoebe Sangetari; LLB, LLM


Ombudsman Phoebe Sangetari comes from Samba Village in Sohe District, Oro Province. She holds a Bachelor of Laws Degree from the University of Papua New Guinea and a Masters of Law Degree from the Australia National University (ANU) in Australia. 

 Prior to her appointment as an Ombudsman, Ms Sangetari served as Senior Legal Officer with the Ombudsman Commission of Papua New Guinea, Legal Officer with the Department of Environment & Conservation, Deputy Registrar with the Department of Mining, Assistant Secretary – Legal & Contracts with Department of Personnel Management, Director Senior Executive Services with Department of Personnel Management, and Deputy State Solicitor (International Law & Human Rights) with Department of Justice & Attorney 

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Our Vision

The Ombudsman Commission will be a Vibrant, Premier Institution in pursuit of promoting Good Governance and Quality Leadership in PNG by the year 2019.

Learn More About Our Mission & Our Values

Contact Us

Ombudsman Commission
Ground Floor, Deloitte Tower
Douglas Street
PO Box 1831
National Capital District
Papua New Guinea

Ph: (675) 308 2600
       (675) 308 2620
Fax:(675) 320 3211

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