The Bougainville Catholic Diocese lodged a complaint against the Autonomous Bougainville Government (ABG) Department of Health for not paying rentals for using a conference centre as a COVID-19 quarantine facility. After multiple attempts to resolve the issue, they turned to the Ombudsman Commission.
An investigation and mediation process was initiated through case conferencing, resulting in an amicable resolution. The ABG settled the outstanding amount, totalling K19,777.40.