A beneficiary of a deceased estate lodged a complaint with the Ombudsman Commission on 16 February 2022 regarding the alleged prolonged administration of his late father’s estate. He and his siblings had submitted their request for distribution some time earlier, but claimed no action had been taken by the responsible agency.
The Ombudsman Commission registered the complaint and pursued the matter with the relevant authority responsible for estate administration. The complainant later informed the Commission that although he and his siblings eventually received their allocated shares, it was alleged that a bank account held by their late father with a commercial bank had not been included in the distribution.
The Commission continued its inquiries, and on 19 April 2024, an officer from the regional office of the administering agency confirmed that the complainant and his siblings had received an outstanding amount of K10,000.00. The complainant subsequently advised the Ombudsman Commission that the outstanding payment had been received, resolving the matter.