In April 2024, the Ombudsman Commission commenced an investigation into the prolonged delay spanning forty-one years in the transfer of a property title from the governmental housing authority to the complainant.
The complainant, a sitting tenant and former police officer, had occupied the housing property at 3 Mile in NCD under a Tenancy Agreement with the housing authority. The house was originally reserved by the Colonial Administration for Commissioned Officers of the Royal Papua New Guinea Constabulary.
The complainant had successfully paid all outstanding amounts and signed the necessary legal instruments for the final transfer of the title. However, the subsequent delay in the administrative process prompted the complainant to seek the Commission’s assistance.
The Commission initiated inquiries with the concerned department to determine the reasons for the delay.
On 2 June 2025, the concerned department responded to the Commission by providing all the necessary transfer instruments, which the complainant then signed.
As a result of the Ombudsman Commission’s intervention, the concerned department expedited all outstanding registration processes, and the property title was successfully transferred to the complainant.